Contact
Here for you: friendly and fast assistance when you need it!
Technical support
NON-STOP technical support. If the services are not accessible, use the details below:
- 24/7 support
- +4 031 826 0999
- support@chml.ro
Sales and Information
For information about the services and products offered please use the contact details below:
- Monday-Friday: 9:00 - 18:00
- +4 031 826 0998
- +4 031 826 0997
- sales@chml.ro
CHML Data Center
Electromagnetica Business Park
Calea Rahovei 266-268, Sector 5
Bucharest, 050912, Romania
Phone: +4 (031) 826-0998
Fax (auto): +4 (031) 826-0997
CHML Web Services SRL
Calea Rahovei 266-268, Sector 5
Corp 2, Ground floor, cam. 11
Bucharest, 050912, Romania
CUI: RO15058531
ONRC: J40/12312/2002
Payment Information
To confirm a payment made by bank transfer please email the PDF PO to sales@chml.ro.
- RO84 INGB 0000 9999 0349 2175
- ING Bank N.V.
- Visa / Mastercard
- Netopia Payments
Access to any of the data centres is by appointment at least 60 minutes in advance. It is necessary to have with you. ID card and, if applicable, written and signed delegation from the company you represent.
ASSISTANCE
Frequently Asked Questions
How can I contact the support team for hosting service issues?
You can contact us through the ticket system, by email or by phone.
What information do I need to provide when requesting support for my hosting services?
When requesting support, it is important to provide as much detail as possible about the problem you are experiencing, such as the domain name, description of the problem, any errors displayed and, if possible, the steps that led to the problem.
What is the response time for support requests?
We strive to respond to requests for assistance as quickly as possible. In general, response times vary from a few minutes to several hours, depending on the complexity of the problem and the volume of requests.
